Privacy Policy
Last updated: May 16, 2026
Behind The Product Consulting LLC ("Behind The Product Consulting," "we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you interact with our website, our consulting services, and our messaging programs.
1. Information We Collect
We may collect the following types of information:
- Contact information — your name, email address, phone number, and company, submitted through our website forms or provided directly to us.
- Project and inquiry details — information you choose to share about your product, business, or project when contacting us or engaging our consulting services.
- Messaging opt-in data — your mobile number and the consent record created when you opt in to receive SMS or RCS messages from us.
- Usage data — pages visited, time on site, and browser/device type, collected automatically via cookies and standard analytics tools.
2. How We Use Your Information
- Respond to your inquiries and provide our consulting services.
- Send you messages you have opted in to receive, including service-related notifications, account or project updates, customer-service communications, and (where you have consented) promotional updates.
- Operate, maintain, and improve our website and services.
- Comply with applicable legal obligations.
3. SMS / RCS Messaging Consent
If you opt in to receive text or RCS messages from Behind The Product Consulting, you may opt out at any time by replying STOP. Reply HELP for assistance. Message and data rates may apply. Message frequency varies. Consent to receive messages is not a condition of purchasing any goods or services. See our Terms of Service for full messaging terms.
4. How We Share Information
We do not sell your personal information. We may share limited information with service providers who help us operate our website and deliver our messaging and consulting services (for example, our messaging platform provider), only as necessary to perform those services on our behalf, and as required by law.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.
6. Your Rights
You may request access to, correction of, or deletion of your personal information. Contact us at contact@behindtheproduct.pro.
7. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
8. Contact Us
Behind The Product Consulting LLC
522 W Riverside Ave Ste N, Spokane, WA 99201-0581, United States
Email: contact@behindtheproduct.pro
Phone: +1 (408) 728-6125
Website: behindtheproduct.pro