Terms of Service
Last updated: May 16, 2026
These Terms of Service ("Terms") govern your use of the website and services of Behind The Product Consulting LLC, a Washington limited liability company ("Behind The Product Consulting," "we," "us," or "our"). By using our website, engaging our services, or opting in to our messaging program, you agree to these Terms.
1. Services
Behind The Product Consulting provides product development and AI consulting services and related digital products. The specifics of any engagement are governed by a separate written agreement or statement of work between you and Behind The Product Consulting.
2. SMS / RCS Messaging Program
Program. By opting in, you agree to receive text (SMS) and/or RCS messages from Behind The Product Consulting. Depending on the opt-in you complete, messages may include:
- Service notifications & account/project updates — confirmations, status updates, and alerts related to your engagement or account.
- Customer-service communications — responses to your inquiries and support requests.
- Marketing & promotional messages — updates, offers, and announcements, sent only where you have separately opted in to promotional messages.
Message frequency. Message frequency varies.
Cost. Message and data rates may apply.
Opt-out. Reply STOP to cancel at any time. After you send STOP, we will send a one-time confirmation message and you will receive no further messages from that program unless you opt in again.
Help. Reply HELP for help, or contact us at contact@behindtheproduct.pro or +1 (408) 728-6125.
Consent is voluntary. Your consent to receive messages is not a condition of purchasing any goods or services. Consent is specific to the program you opted in to and is not transferable.
Carriers are not liable for any delayed or undelivered messages.
If you change or deactivate your mobile number, please update your contact preferences with us or opt out so that messages are not sent to a reassigned number.
3. Privacy
Your use of our services and messaging program is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
4. Acceptable Use
You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, or impair our services or interfere with any other party's use of them.
5. Intellectual Property
All content on this website, including text, graphics, logos, and materials, is the property of Behind The Product Consulting LLC or its licensors and is protected by applicable intellectual property laws.
6. Disclaimers & Limitation of Liability
Our website and any general information provided on it are offered "as is" without warranties of any kind. To the maximum extent permitted by law, Behind The Product Consulting LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
7. Governing Law
These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-law principles.
8. Contact Us
Behind The Product Consulting LLC
522 W Riverside Ave Ste N, Spokane, WA 99201-0581, United States
Email: contact@behindtheproduct.pro
Phone: +1 (408) 728-6125
Website: behindtheproduct.pro